We build strong relationships with our supply chain and we require compliance with internationally recognized standards, such as the provisions on safety, the environment, ethical behavior, and respect for human rights that are currently in force in our internal regulations.
We ensure that our suppliers, contractors, and distributors' behavior is aligned with our commitments through the following processes:
For that, we include clauses in contracts with our partners and contractors, and we carry out social audits to promote compliance with our principles and commitments with partners, while encouraging them to reach our standards through awareness-raising activities.
One example is the success story of our communication of the Human Rights policy to our contractors in Bolivia.
Our Human Rights and Community Relations Policy was updated in 2019. In order to ensure its proper dissemination in the Bolivia Business Unit, we carried out an awareness campaign aimed at our employees and contractors, communities close to our operations, partners, and civil society institutions.
This policy is part of the training process to enter the field in assets operated by Repsol, but this update was used to strengthen the policy knowledge and integration of our commitments into our day-to-day work and that of our contractors. Moreover, we further raised awareness of our operational-level grievance mechanism which was implemented back in 2011. This mechanism ensures that claims, complaints, and compliance breaches are handled properly.
In addition to communication initiatives by means of leaflets and signage, 32 training sessions were carried out where 703 people were trained including all our employees, contractors, and the communities near our Caipipendi and Mamoré operations.
Responsible supply chain management is essential for preventing and mitigating risks. It brings specific risks to light and is linked to job creation and the development of the local economy in the communities where we operate. We establish control levels and a system to help us ensure that our suppliers and contractors always act in line with our commitments.
3. We assess our suppliers to identify the economic, technical, social, ethical, and environmental risks in the various phases of our business relationship. We are constantly thinking about how to contribute to the economic development of the places where we operate, especially through the local suppliers we contract. That's why we use different supplier management tools throughout the procurement process: