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Fraud alert

Important information about possible criminal practices using the Repsol brand
Desk with a laptop and notebook Fraud alert

Cyber fraud has become an increasingly common criminal activity over recent years. False websites or fraudulent emails that, using Repsol's logo and sources, offer goods or services from unknown suppliers, request monetary payments, or advertise fake job offers, etc., are just an example of these types of activities that aim to trick our suppliers and customers for a financial benefit or to steal sensitive information.

In line with its values of transparency and responsibility, Repsol works daily to identify and warn people of these situations.

Repsol never requires payment to be involved in a Company recruitment process, nor does it communicate changes to bank accounts via email. Also, it is not common practice to request personal information from our suppliers or customers by email or telephone. If you receive such a request that seems suspicious, you should get into contact with your usual Repsol representative by filling out this form to check whether the information is trustworthy.

ALERT: Fuel voucher

Over the past few weeks, several users around the world have been inquiring about a fraudulent message that was published regarding free fuel vouchers. This type of fraud encourages individuals to download an app on their Android devices, which in reality comprises malicious software. This message has been spread through WhatsApp along with a download link. 

We strongly recommend not opening any messages related to this fraudulent campaign. When in doubt, please don't hesitate to contact us.

Likewise, as a general rule, we recommend that you keep in mind the following recommendations if you receive a suspicious message from Repsol:

  • Do not reply to unsolicited emails or messages from unknown senders. Likewise, do not open attachments to these emails.
  • Do not provide sensitive information (access details, credit card or bank account numbers, etc.) to unknown people or websites that you do not trust.
  • Be wary of situations that do not follow the normal flow of events, or that are unjustifiably urgent.
  • Verify that the person contacting you is who they say they are. Remember that social media accounts do not serve as justifiable personal identification mechanisms.
  • Do not make any payments without first checking the recipient's details.

Repsol shall not be held responsible for damages caused to third parties in the event of fraud using the Repsol brand or one of its suppliers/customers.