This program is a tool that allows our stakeholders to communicate their concerns in a structured manner, promoting dialogue and transparency in management.
The program is a way for us to promote the active participation of communities, continuous improvement, the strengthening of relationships of trust, and the sustainable development of the territory.
Our approach prioritizes prevention with the aim of transforming any potential conflict into a space for dialogue and collaboration with communities.
We have relied on technology as an ally in the process of building social relationships, implementing a digital application that helps us take early action and facilitates the traceability of complaints, all to respond in an agile and efficient way.
In line with our commitment to human rights, Repsol Consultas is a fundamental tool to guarantee the right of people to be heard and have recourse to remedy in the face of possible impacts. It's how we contribute to impact, risk, and opportunity management in a way that promotes equity, inclusion, and respect for communities and that is aligned with international standards.