Human Rights Due Diligence

What is the due diligence process?

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  Risk and impact assessment

  In all our activities, we analyze in detail the social, economic, and cultural context. We identify and assess our potential impacts and proceed with the commitment to maximize positive consequences and minimize or mitigate negative ones.

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  Prevention and mitigation measures

  We take the appropriate actions to prevent and mitigate any potential impacts of our operations, products or services and integrate these measures into our internal processes.

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  Communication to stakeholders

  We share the measures to take and communicate them externally among our stakeholders.

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  Grievance mechanisms

  Anyone potentially affected by our operations can send us any concerns, request information or file a complaint, which we address swiftly and promptly to prevent them from escalating into a larger problem.

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  Remediation

  In the event of negative impacts on human rights materialize, we strive to repair the damage.

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  Monitoring effectiveness

  Throughout the due diligence process, we will monitor the effectiveness of the actions taken, which allows us to improve.