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FAQs

Cookies policy

Repsol respects your right to privacy when you use our website and interact with us. We also wish to maintain a transparent relationship with you by informing you of how we collect and safely process any information that you provide while using our services. To that end, we have created this Privacy and Cookies Policy (hereinafter the·"Policy") that you can refer to it to find any information you may need.

This Policy is not applicable to third-party websites, including those that can be accessed through any links from our website as it has been previously stated in our Privacy Policy.

Also bear in mind that the Cookies Policy may be complemented by local regulations.

It is important that you read this Cookies Policy carefully as it will provide the information you will need to make an informed decision regarding all of the services we make available to you.

I. Cookies Policy

Our websites use a technology called “cookies” to learn about how you use them while browsing.

Specifically, we will use cookies to help you browse our websites, distinguish you from other users, offer you a better experience when using them, and identify potential problems in order to improve our sites.

Keep in mind that your consent to use cookies during browsing will let us obtain more information about your preferences and customize our websites in line with your individual interests as well as to show you, in future visits to this or other websites, advertising of products and/or services of the Repsol Group about which you have accessed information while browsing and which we understand to be products or services you might be interested in.

In this Cookies Policy, we aim to give you clear and accurate information about the cookies used on our websites. Should you wish more information, you can send your questions to the following e-mail address: sacportal@repsol.com.

1. What are cookies?

A cookie is a small piece of text that websites you visit send to the browser you are using and allow a site to remember information about your visit, language preferences, and other options that make it easier for you to access and browse the website during your next visit, making the site more useful to you.

2. Why are cookies important?

Cookies enable us to improve the usability of our website and offer you better services and easier, faster, more secure browsing. For example, cookies help us to:

  • Enable certain features
  • Offer a more personalized browsing experience
  • Protect the security of your account
  • Research, improve, and understand how our products and services are used
The cookies we use are also used for statistical and advertising purposes.

3. What kind of cookies does Repsol use?

  • Statistical analysis cookies: These allow us to quantify the number of visitors and statistically analyze how they use our Online Services. Thanks to that, we can study website browsing and therefore improve the range of products and services we offer.
These cookies are provided by Google Analytics. For more information, please visit Google Analytics.
  • Advertising cookies: These allow us to manage the advertising spaces on our websites effectively, adapting ad content to the service requested as well as how the website is being used. Thanks to these cookies we can find out your Internet browsing habits and show you advertising related to your browsing profile.
  • Technical and customization cookies: These allow us to control aspects related to user sessions, so we can improve the browsing experience of the website and make it easier. For example:
    • They allow us to recognize the user's language.
    • They prevent or hinder attacks against the website and its users.
    • They help us display multimedia content correctly.
    • They improve performance, allowing us to distribute the web traffic of our machines among various servers.

4. How can I configure or delete my cookies?

Check your current browser settings to allow, block, or delete cookies installed in your computer through your Internet browser settings. In this case, you should take into account that, even though you do not need to enable cookies to use or browse our website, if you disable cookies you will not be able to access all the features we offer. The “help” button in your browser will give you more information about how to set it up.

We explain how to do it below, but bear in mind that this may change depending on the browser you are using:

  • Google Chrome
  • Mozilla Firefox
  • Internet Explorer
  • Safari
  • Safari for iOS (iPhone and iPad)
  • Chrome for Android
If you do not allow cookies to be installed, you will still be able to continue using the website, although the use of some of its services may be limited and browsing usability may be reduced.
If, at any time, you should wish to withdraw your consent to this Cookies Policy, you will have to delete the cookies stored in your device by adjusting your Internet browser settings.

5. Who uses Repsol cookies?

After informing you of the type of cookies we use, remember that these include the use of third-party statistical and advertising cookies. Below is a list of companies (Third Parties) that use cookies:

  • Amazon:  Some of our Online Services are hosted on Amazon.com servers. These cookies store information on user behavior obtained through continuous observation of your browsing habits, allowing to develop a specific profile to display ads based on it. They expire at the end of the session.
  • Gigya Inc.:  Registration cookies created when you sign up, log in, or access certain sections of the Online Services. You can stay logged in even after you close the browser so, unless you disconnect or log out, you will remain logged in the next time you visit.
  • Google Analytics:  These cookies allow us to quantify the number of visitors and to statistically analyze how users utilize our Online Services.
  • Affiperf:  These cookies store information on user behavior obtained through continuous observation of your browsing habits, allowing to develop a specific profile to display ads based on it.

6. How do you provide your Consent?

By browsing and continuing to use the site without disabling cookies in your Internet browser, you thereby consent to the use of the aforementioned cookies, under the conditions contained in this Cookies Policy.

7. How can I revoke my consent to the use of cookies?

You can revoke your consent to the use of cookies in you browser through your browser settings. Remember that we have provided additional information about how to disable or delete cookies in the section titled: How can I configure or delete my cookies?

All changes you make in your browser's settings regarding cookies for the website will be saved until you decide to make new changes.